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    You may pay by phone or report claims at any time. We are also available to answer your calls and emails from 8 a.m. to 5 p.m., Eastern Time, weekdays and from 8 a.m. to noon on Saturdays.

    POLICYHOLDER CONTACTS

    If you are a current home, auto or business policyholder seeking routine service, such as address or coverage changes or forms, please send us an email. If you are a life policyholder, please complete and return a Policy Service Form.

    Claims
    877-242-2544
    Automated Pay By Phone
    800-364-3400
    Payment Support
    888-242-0888
    Online Services Support
    888-242-0888
    Personal Policy Services
    888-242-8811
    Life Policy Services
    800-783-4479
    Business Policy Services
    888-242-8811

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    OTHER CONTACTS
    Agency Technical Support
    866-513-1133
    Human Resources
    513-870-2199
    Investor Relations
    513-870-2768
    Leasing
    513-870-2203
    Media
    513-603-5323
    Privacy Information
    888-744-2170
    Shareholder Services
    866-638-6443
    General Inquiries
    513-870-2000
    888-242-8811

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    MAILING ADDRESS
    P.O. Box 145496
    Cincinnati, OH 45250-5496

    STREET ADDRESS
    6200 S. Gilmore Road
    Fairfield, OH 45014-5141


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