Consider Cincinnati Service

    Your local, professional independent agent works with Cincinnati’s field staff to put our claims service right where you need it – in your neighborhood.

    From helping you back on your feet after a claim, to helping your family or business reduce risk, they treat each service request with the care they would show a neighbor. We focus on building a relationship with you, not just completing a transaction. The result is an extraordinarily low complaint ratio, as measured by state insurance regulators and published on the Consumer Information Source of

    “My field claims representative listened to everything I had to say”

    Let Others Tell You About Us

    Consider what policyholders and claimants are saying about their experiences with Cincinnati.

    • From William D., a personal policyholder, client of Peel & Holland, Inc., Benton, KY: “We appreciate our field claims representative’s professionalism and attention to our claim. He explained the claim’s process, promptly followed up on all details and stayed in touch. We had confidence that a good recovery would soon be at hand. It was.”
    • From Jennifer R., a personal policyholder, client of Peck-Glasgow Agency, Madison, AL: “My field claims representative called me right away and was so very understanding and supportive. She listened to everything I had to say, and she was very caring at such an upsetting time. She has been in constant contact with me and has done everything she could to speed the process along. In a time when excellent customer service can be hard to find, I needed to tell you that you have a real gem of an employee.”

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    Share Your Cincinnati Experience 

    Do you have an experience with Cincinnati that you'd like to share? Tell us about it, or share your story with your local independent agent. Testimonials presented by permission of each policyholder or claimant. No one was paid for these testimonials.

    Contact an Agent

    Find an independent agent representing Cincinnati, and together we’ll customize a specialized insurance program to protect your lifestyle, assets or business.


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